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Meet Our Team

It’s the people who make our care home special. Our Home Manager leads a dedicated team of professionals who provide care and support to residents at Gracewell of Edgbaston.

Zoe Steventon, General Manager

Edgbaston - Zoe Steventon Hello My name is Zoe and I am the General Manager at Gracewell Edgbaston. I have been a registered Nurse for 16 years and had 10 years care home experience too. I am very open and honest and welcome any feedback you would like to share. I enjoy spending time with my family, I have one daughter and my favourite place in the world is Cornwall. Fell free to ask me any questions or queries when you visit our home, my door is always open.

Nick Drinkwater, Deputy Manager

Edgbaston - Nick Drinkwater Hello I'm Nick, I have joined Gracewell in January 2018. In my past roles I was a manager of the biggest day surgery in Europe including surgical and medical patients. I have been a qualified Nurse for 9 years and the last 6 years at Queen Elizabeth Hospital as a professional development Nurse and Unit Manager. I managed over 100 patients a day and educated staff too. I enjoy travelling, keeping fit and playing football. I am very open and honest and no matter how small an issue, I would like to be of service to the best of my ability, so please feel free to approach myself with any questions or queries you may have.

Jazz Virk, Home Admissions Advisor

Jazz

Hi, I'm Jazz and I am the first point of contact for families looking for a care home for a loved one. Having joined Edgbaston in May 2017 as an established home, it is great to be part of a team who care and want to make our residents lives fulfilling. The team and residents are so warm and welcoming. I am so proud to be part of this team.

Natasha Phillips, Activities Co-oridnator

Edgbaston - Natasha Phillips

Hi I'm Tasha, I previously worked as an activity co-ordinator in another care home and before that I worked with disabled adults to give them the best quality of life. My passion is working with the elderly. It is so rewarding to see residents getting involved in activities they didn't even know they would enjoy and It makes me happy to see them happy. The aim of my job is to entertain and keep residents mind, body and soul stimulated! I consider myself to be very bubbly and affectionate, if you have any ideas, please feel free to share them with me.

Lisa Joseph, Home Administrator

Lisa Joseph - Edgbaston

My role at Gracewell consists of recruitment, payroll and staffing. I previously worked in Administration with children for 6 years and moved on to working for a care home for 4 years and have been with Gracewell since February 2017. I very much enjoy my role at Gracewell and I am keen to get the right staff for our home to give our residents the best quality of life.

Carl Cooper, Head Chef

Carl Cooper

I started out working in care just over 10 years ago as a Kitchen Assistant, I worked my way up to becoming Head Chef within my first 3 years of working there and I worked there for 10 years. It was not just my job I was going to every day, it was like going home to my 2nd family. The experience and opportunities that were given to me has helped me achieve the role I have today. I have only been working for Gracewell for a month and I already have made it feel like a new home with a new family. I live in West Bromwich with my family and, in my spare time, my youngest daughter and I bake for the elderly people who live on our estate, a place that we have known for over 20 years.

Terry Arrowsmith, Maintenance Manager

Terry Arrowsmith

I am new to Gracewell but have come from a 20-year background in school maintenance. I live in Solihull and have three teenage children. Not only am I enjoying my new role, I love to socialise with the residents and hear their life stories and - wow - what some of have done in their lives is amazing. When you come to work and smile you know it’s a nice place. The team here are great.

Satnam Kaur, Head Housekeeper

Satnam

Hello my name is Satnam and I am the head housekeeper. I have been apart of the Gracewell team since the opening in 2015. Since I have been here I have loved every minute with our day to day duties, but most of all getting to chance to speak to all the residents as I clean their rooms! I am so happy to work for Gracewell as we have a wonderful team and fantastic residents. It really is like a second family.

Christine Renehan, Receptionist

Christine Renehan

I joined Gracewell of Edgbaston in 2015 when the home first opened. I love my position here as I get to know the residents and their families and feel privileged working with a great team!