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Testimonials

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Gracewell not only looked after the service user but the family was equally important and made us all so welcome. The home is immaculate and the care given was excellent. From the front of house staff right through to the management, excellent, each and every one. My Mother in Law was in for respite but did not want to leave. She enjoyed it so much. Thank you to each and every one of you and visiting acts for everything.

Review relates to August 2016.

How likely would you be to recommend Gracewell of Edgbaston? Extremely Likely

21 Sep 2016 by Una B Daughter-in-law of Resident/Service User

My father was discharged from the hospital to Gracewell to recover from a broken hip and shoulder. We had no choice of the facility because it was arranged by the hospital but we were very pleased with Gracewell. The facilities were nice and the staff were extremely kind and helpful. They always tried to accommodate all our requests. Dad was comfortable and well cared for. Although the prognosis was not good on his arrival he recovered sufficiently to go home after eight weeks. He was accommodated in the dementia care ward. Everyone seemed happy there and the staff seemed well trained. Their patience was endless. I would consider Gracewell as a permanent home for my parents as and when they need a transition from care at home.

Review relates to July 2016.

How likely would you be to recommend Gracewell of Edgbaston? Likely

26 Aug 2016 by J F Daughter of Resident/Service User

My father moved into Oakwood House three weeks ago. I have been very satisfied with the excellent and respectful care he has received. I would like to mention also, how welcome we have been made when visiting daddy.

Review relates to April 2015.

How likely would you be to recommend Gracewell of Edgbaston? Extremely Likely

29 Apr 2015 by Janet B Daughter of Resident/Service User