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Testimonials

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"Living at Gracewell is an enjoyable experience. The staff are most obliging and very friendly and are very quick to put anything right when needed."


Mum needed respite care after becoming very run down at home resulting in hospitalisation. She is 89 and found drinking and eating difficult following infections. Gracewell took over the organisation of transfer from hospital since we were due to fly abroad for a two week holiday. They took the greatest of care of her, a lovely room, amazing staff and great food. They encouraged her to eat and drink and got her back on her feet. We were able to go away and relax knowing that she couldn't be in better hands.

Review relates to October 2017.

How likely would you be to recommend Gracewell of Frome? Extremely Likely

26 Oct 2017 by S M Daughter of Resident/Service User

I have been coming to Gracewell for 3 years every Tues to see a lady I've known for 13 years. I cannot fault the care, the staff, the rooms, there is always a friendly welcome. Right from reception to the housekeeping staff, I've got to know a few and always make sure I have a little chat whilst they are in seeing my lady. There is a coffee machine where I get a latte and use of a daily paper which I read to my lady. The rooms are excellent, food excellent, laundry service excellent, drinks like tea, coffee, cold drinks served regularly. Yes, I would highly recommend Gracewell.

Review relates to October 2017.

How likely would you be to recommend Gracewell of Frome? Extremely Likely

23 Oct 2017 by Mirella A Friend of Resident/Service User

My sister has been in residence at Gracewell Frome for 4 years and 4 months now. We have always found all the staff very caring, helpful and welcoming - basically amazing. The whole place is beautifully kept, as clean as day one. There are always lots of photos and artefacts relating to the age of the residents, and there is lots going on, visits out and entertainment in-house for those who want it. There is a cinema, activity room for painting and crafts and a beautifully kept garden. Couldn't be better in our area.

Review relates to September 2017.

How likely would you be to recommend Gracewell of Frome? Extremely Likely

25 Sep 2017 by J D Sister of Resident/Service User

From the minute that my mother and I first met the Home Admission Advisor, we knew that this was going to be the home for my mother. The way that she showed respect and warmth towards my mother endeared us to the home. The carers and nurses have built a lasting relationship with my mother which puts my mind completely at rest. This fantastic nursing home is more like one big family. My mother and I could not be happier with our choice.

Review relates to September 2017.

How likely would you be to recommend Gracewell of Frome? Extremely Likely

12 Sep 2017 by Jonathan W Son of Resident/Service User

I have found Gracewell of Frome to be a welcoming homely environment where the staff makes every effort to meet the individual needs of my father. Where there have been issues these have been listened to and plans made to deal with them. As a person with complex needs, the staff are aware of these and support my father whilst encouraging independence whenever possible. I feel comforted by the knowledge that he is receiving excellent care and is treated with respect and dignity. I have recommended Gracewell of Frome to others.

Review relates to August 2017.

How likely would you be to recommend Gracewell of Frome? Extremely Likely

22 Aug 2017 by R B Daughter of Resident/Service User