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Testimonials

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"I'd recommend this care home to anyone. Excellent."


My husband a retired consultant anaesthetist died in 1977, since then I've lived alone in our home in Dorking, care of the house, garden, despite help in both became increasingly difficult. My second son lives in Horley so I moved to Gracewell in 2016 so not to be far from him and his family.

Review relates to September 2017.

How likely would you be to recommend Gracewell of Horley Park? Extremely Likely

18 Sep 2017 by Marjorie P Resident / Service User

Both our parents are residents at Gracewell and they are both extremely well cared for. The staff are very helpful and professional and are always available to talk to. There are often activities during the week and the food is excellent.

Review relates to September 2017.

How likely would you be to recommend Gracewell of Horley Park? Extremely Likely

17 Sep 2017 by Justine W Daughter of Resident/Service User

I have found the management and staff friendly and helpful at all times.

Review relates to August 2017.

How likely would you be to recommend Gracewell of Horley Park? Extremely Likely

10 Aug 2017 by Margarita A Sister-in-law of Resident/Service User

My aunt's friend and I found it very helpful to have a private interview with a senior member of the caring team. It gave us an opportunity to discuss small and also intimate matters concerning my aunt's care. I think it is a very good idea to have a review every few weeks/months knowing it is possible to discuss small issues on a regular basis.

Review relates to May 2017.

How likely would you be to recommend Gracewell of Horley Park? Extremely Likely

03 Jul 2017 by Diana R Niece of Resident/Service User

I am so impressed with the amazing facilities and very personal care afforded to my friend. The team effort and genuine desire to welcome and assist is truly outstanding. The manager and the administrator could not do more to make the transition stress free. The menus and the desire to please is indeed very unique. It was so nice to see how all the team, even the chef, came to greet my friend with a plate full of French cheeses. This is care/customer service at its best.

Review relates to June 2017.

How likely would you be to recommend Gracewell of Horley Park? Extremely Likely

29 Jun 2017 by Thomas W Friend of Resident/Service User