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Testimonials

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" Both my wife and I cannot find sufficient words to express our feelings about this lovely home. After two years having nothing but praise for the staff and management whom have always found time to help us to engage in happy and helpful dialogue, no matter how busy they are. The conditions in the home are superb. The food is excellent and love and goodwill are always present. In all, we doubt if one could find a lovelier place in which to live. Mark & Edna G, Residents

"Having looked at various places I settled at Sway because of the independent cottages, superb grounds and ample parking. The main facilities which I use are excellent and the staff helpful and efficient. All in all I couldn’t have chosen better and have enjoyed my three years here.”Resident


Gracewell of Sway was recommended to us and was the third care home we visited. It was not the cheapest or most expensive. From the moment we saw the care home we were impressed. It is a beautiful imposing property in a delightful rural setting. We were delighted with the warm and friendly greeting we received from the manager and staff who then showed us around the home. Fresh, clean and soft furnishings. Lovely dining room, bar, lounges, library and games room and excellent bedroom suites. Helpful, happy friendly staff. Happy well cared for residents. 10 days later my mum moved into the care home. The staff have been wonderful in doing all they can to integrate her into the community. Within just 2 weeks, the provision of regular balanced meals, supervision of medication, combined with the interaction of staff has already resulted in significant improvement to her health and wellbeing.

Review relates to January 2018.

How likely would you be to recommend Gracewell of Sway? Extremely Likely

31 Jan 2018 by John G Son of Resident/Service User

My Dad seems very happy at Gracewell. The staff are excellent, very caring and considerat.e Always including my Dad in all the activities, which he enjoys. He loves music and he is encouraged to share his talent with other residents, which you can see is good for everyone.

Review relates to January 2018.

How likely would you be to recommend Gracewell of Sway? Extremely Likely

26 Jan 2018 by Julie C Daughter of Resident/Service User

I loved the ambience of the place as soon as I arrived. Everyone has turned out smiling and eager to help.

Review relates to November 2017.

How likely would you be to recommend Gracewell of Sway? Extremely Likely

21 Nov 2017 by Peggy C Resident / Service User

The staff are excellent, all very caring and mum is very happy with the home.

Review relates to April 2017.

How likely would you be to recommend Gracewell of Sway? Likely

20 Apr 2017 by John B Son of Resident/Service User

The home has improved from good to excellent in the last 4-6 months and has benefitted from the stability of the management. Also, the current team is more approachable and any questions or requirements are actioned immediately. It is now a joy to visit my parents in law as everybody is more relaxed. Happy and attentive to the needs of everyone.

Review relates to March 2017.

How likely would you be to recommend Gracewell of Sway? Extremely Likely

31 Mar 2017 by George R Son of Resident/Service User