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Testimonials

Recommended on carehome.co.uk

These testimonials have been independently checked by Carehome.co.uk.

Gracewell Healthcare loves to share positive experiences and feedback from our residents and their families. Read a sample of our favourite care home reviews and ratings here and contact us to leave a review of your own.


It was a heartbreaking decision to put our Dad into a nursing home but Gracewell have made the transition for my Dad so easy, as he really didn’t want to leave his home. All the team are friendly and approachable and he is treated with respect. All requests are answered efficiently. Families made to feel very welcome when visiting. Would highly recommend Gracewell.

Review relates to March 2019.

How likely would you be to recommend Gracewell of Salisbury? Extremely Likely

31 Mar 2019 by Sarah A Daughter of Resident/Service User

My mum was considering moving into Gracewell when she, unexpectedly, became very ill and had to be admitted hospital. During this worrying time, the home manager and the home admissions advisor both went out of their way to be incredibly supportive of us and handled my mum's eventual transfer from hospital to Gracewell exceptionally well despite issues with her discharge. My mum has settled well into the friendly, welcoming and caring environment at Gracewell. The home is wonderfully clean and there is such a warm welcome whenever I visit. I cannot speak too highly of the wonderful support my mum has received from all the staff as they have helped her to settle into her new life. They are such a professional, knowledgeable, kind and courteous team of health and care professionals who are al keen to ensure that the residents are respected as individuals and are comfortable and happy. The enthusiastic activities organiser goes out of her way to provide a fabulous range of activities for everyone if they wish to join in. It is good to see my mum relaxed and enjoying the company of others after just five weeks at Gracewell. Thank you.

Review relates to March 2019.

How likely would you be to recommend Gracewell of Adderbury? Extremely Likely

28 Mar 2019 by Clare L Daughter of Resident/Service User

Dad has now been at Gracewell since August 2018, initially for respite and, latterly, as a permanent resident. Throughout, we have found the care provision and facilities at Gracewell to be first rate. In what will always be a difficult and emotional transition, Dad and our family, have been sensitively supported and communicated with throughout. I'd highly recommend Gracewell, Adderbury.

Review relates to March 2019.

How likely would you be to recommend Gracewell of Adderbury? Extremely Likely

27 Mar 2019 by Ben T Son of Resident/Service User

Overall Gracewell of Frome provides excellent care for the residents. My wife has been there for four years and during that time I think she is happy there. Suffering from dementia, it is impossible to have a meaningful conversation with her. As the care home manager and assistant manager have only been recently appointed, it is too early to give a definitive opinion of them, but I trust that the care and affection shown by the carers and nurses toward the residents will carry on as before.

Review relates to March 2019.

How likely would you be to recommend Gracewell of Frome? Extremely Likely

26 Mar 2019 by John S Husband of Resident/Service User

Gracewell of Woking has given me the peace of mind that I have my nan in the best place possible, she has got stronger and stronger since she moved into the home. The care team are fantastic, the food is great with a wide variety every day, the activities are stimulating and engaging and they have something for everyone. The home is clean and just has a lovely feel throughout.

Review relates to March 2019.

How likely would you be to recommend Gracewell of Woking? Extremely Likely

25 Mar 2019 by Emily W Granddaughter of Resident/Service User