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Testimonials

Recommended on carehome.co.uk

These testimonials have been independently checked by Carehome.co.uk.

Gracewell Healthcare loves to share positive experiences and feedback from our residents and their families. Read a sample of our favourite care home reviews and ratings here and contact us to leave a review of your own.


Gracewell nursing home is absolutely fantastic in every way. It's a beautifully kept place with a warm and welcoming atmosphere. The staff are wonderful. They are so caring with Mum and us and nothing is too much trouble. Mum is well looked after, clean and happy. The entertainment and activities they do are so good. The residents love them and my Dad is welcome to participate as well. I can't thank Gracewell enough for the care they give to my poor Mum.

Review relates to March 2019.

How likely would you be to recommend Gracewell of Adderbury? Extremely Likely

08 Apr 2019 by Joanne C Daughter of Resident/Service User

My Father-in-law was a resident for approaching 2 years until his recent demise. He was very well cared for in this beautiful and well-equipped home. The staff were well trained, very caring and compassionate and treated him like part of their own family. They went out of their way to meet his needs and wants with great patience and understanding. Although he didn't take much part, the events and activities provided were well received and seemed very popular with the residents. We were always given a warm welcome as we visited at all times of day and night and the lounge, bistro, gardens and children's room are excellent facilities for family times. We were especially touched by the great sensitivity and dignity the staff gave both him and us in his final days. We are very grateful for all the kindness and consideration shown by all the staff both to father-in-law and to all the family, including his often boisterous great-grandchildren.

Review relates to April 2019.

How likely would you be to recommend Gracewell of Sutton Coldfield? Extremely Likely

05 Apr 2019 by Neil S Son-in-law of Resident/Service User

Staff are always friendly and helpful. Everywhere is very clean and well maintained. Happy atmosphere.

Review relates to March 2019.

How likely would you be to recommend Gracewell of Frome? Likely

02 Apr 2019 by Caroline H Friend of Resident/Service User

It was a heartbreaking decision to put our Dad into a nursing home but Gracewell have made the transition for my Dad so easy, as he really didn’t want to leave his home. All the team are friendly and approachable and he is treated with respect. All requests are answered efficiently. Families made to feel very welcome when visiting. Would highly recommend Gracewell.

Review relates to March 2019.

How likely would you be to recommend Gracewell of Salisbury? Extremely Likely

31 Mar 2019 by Sarah A Daughter of Resident/Service User

My mum was considering moving into Gracewell when she, unexpectedly, became very ill and had to be admitted hospital. During this worrying time, the home manager and the home admissions advisor both went out of their way to be incredibly supportive of us and handled my mum's eventual transfer from hospital to Gracewell exceptionally well despite issues with her discharge. My mum has settled well into the friendly, welcoming and caring environment at Gracewell. The home is wonderfully clean and there is such a warm welcome whenever I visit. I cannot speak too highly of the wonderful support my mum has received from all the staff as they have helped her to settle into her new life. They are such a professional, knowledgeable, kind and courteous team of health and care professionals who are al keen to ensure that the residents are respected as individuals and are comfortable and happy. The enthusiastic activities organiser goes out of her way to provide a fabulous range of activities for everyone if they wish to join in. It is good to see my mum relaxed and enjoying the company of others after just five weeks at Gracewell. Thank you.

Review relates to March 2019.

How likely would you be to recommend Gracewell of Adderbury? Extremely Likely

28 Mar 2019 by Clare L Daughter of Resident/Service User