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Testimonials

Recommended on carehome.co.uk

These testimonials have been independently checked by Carehome.co.uk.

Gracewell Healthcare loves to share positive experiences and feedback from our residents and their families. Read a sample of our favourite care home reviews and ratings here and contact us to leave a review of your own.


Very pleased with the care my father received. The staff were very caring and attentive and the nursing staff very professional and diligent. Communication was excellent at all times. Lovely surroundings. Dad was happy and content during his stay. I would recommend Gracewell.

Review relates to July 2019.

How likely would you be to recommend Gracewell of Fareham? Likely

15 Aug 2019 by G E Daughter of Resident/Service User

The first thing you notice on entering the home is that it doesn't smell, as sadly some homes do You are greeted by friendly staff, great atmosphere. The staff are brilliant with residents and family members too, being very kind and aware that it can be very upsetting placing your relative in a home, not just the day they arrive but later on too. The food is excellent, my only criticism is that they possibly feed the residents too much. I like taking my mum downstairs for a coffee and quite often there are cakes, biscuits, sweets for all to indulge in. My mother went in last November and at Christmas time, their Christmas fayre is wonderful. I took my Grandchildren and Father Christmas gave them a present, They love Great Nanna's home. There is always activities and entertainment of some kind, often both morning and afternoon. The activities team, in particular, are especially brilliant at getting the residents to join in, whatever their ability is. I can't recommend this home enough.

Review relates to August 2019.

How likely would you be to recommend Gracewell of Kentford? Extremely Likely

14 Aug 2019 by Ruth H Daughter of Resident/Service User

Both of my parents are in Gracewell of Sutton. They have different needs and all of those needs are being met. I am extremely happy with all aspects of their care and I have recommended to friends for their parents one of which is moving in soon.

Review relates to August 2019.

How likely would you be to recommend Gracewell of Sutton? Extremely Likely

13 Aug 2019 by A R Daughter of Resident/Service User

A great care home with staff that look out for their residents and maintain high standards. The facilities are always spotless and the food is amazing.

Review relates to August 2019.

How likely would you be to recommend Gracewell of Kentford? Extremely Likely

10 Aug 2019 by Vanessa L Daughter of Resident/Service User

First impressions on walking into Gracewell are of a bright and airy building, well decorated and cheerful and with a fresh, clean smell. Everywhere is spotlessly clean. It was such a relief when a vacancy came up for my step-father and he has settled quickly and receives a very high standard of care. He himself says he has no complaints and that the standard of care is excellent, over and above what one might expect from a residential care home. The staff are always polite, helpful and smiling and nothing is too much trouble. Staff are always visible, not locked away in offices and show genuine warmth towards residents. Gracewell offers dignified care in a homely environment.

Review relates to August 2019.

How likely would you be to recommend Gracewell of Kentford? Extremely Likely

10 Aug 2019 by John B Stepbrother of Resident/Service User