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Testimonials

Recommended on carehome.co.uk

These testimonials have been independently checked by Carehome.co.uk.

Gracewell Healthcare loves to share positive experiences and feedback from our residents and their families. Read a sample of our favourite care home reviews and ratings here and contact us to leave a review of your own.


Deciding which care home to move my grandmother towas made easy when we visited Gracewell. Kindness, individuality and compassion are what makes it so special. My grandmother suffers from Dementia and she feels so safe here. At times as family members, we have found it tough to watch her struggle with her mind but all the staff are there to help without needing to ask. From the reception to the catering, everyone shows genuine warmth and respect for the whole family. Thank you.

Review relates to March 2018.

How likely would you be to recommend Gracewell of Sutton? Extremely Likely

10 Apr 2018 by C T Granddaughter of Resident/Service User

I find all of the staff very helpful and caring towards the residents. My husband has improved in many ways since arriving at the home and he seems to be very happy.

How likely would you be to recommend Gracewell of Salisbury? Extremely Likely

09 Apr 2018 by P T Wife of Resident/Service User

My aunt has been here for several years and is now on the Nursing Wing. She receives excellent care from patient, understanding and sympathetic staff, who strive to make her life as comfortable and meaningful as they can. This is against a backdrop of stubborn and sometimes difficult behaviour because of my aunt's longstanding and deep anxiety issues. Their cheerful, affectionate and determined efforts now see her socialising much more, she is much happier in herself and feels secure and cared for. Thank you!

Review relates to April 2018.

How likely would you be to recommend Gracewell of Kentford? Extremely Likely

06 Apr 2018 by Carol L Niece of Resident/Service User

My mother has only been at Gracewell for two weeks but so far we are very impressed with everything. The surroundings and decor have been thoughtfully done and are lovely but the most important thing is the excellent level of care from all the staff who are very cheerful, efficient and caring. We looked for a long time to find somewhere we felt happy to take my mother to and Gracewell gave us that confidence.

Review relates to March 2018.

How likely would you be to recommend Gracewell of Woking? Extremely Likely

06 Apr 2018 by S H Daughter of Resident/Service User

My father has been at Gracewell of Kentford since January 2018. When I visited the home for the first time, I was impressed with the fact that all members of staff were warm, friendly, and helpful. My father has told me on many occasions that he is very happy and this reflects the care and comfort that he enjoys. He was, prior to coming into Gracewell, very vulnerable at home, and my brothers and I were all very concerned for his wellbeing. We have all now been able to relax in the knowledge that he is safe, well cared for and happy.

Review relates to March 2018.

How likely would you be to recommend Gracewell of Kentford? Extremely Likely

27 Mar 2018 by Donna C Daughter of Resident/Service User