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Testimonials

Recommended on carehome.co.uk

These testimonials have been independently checked by Carehome.co.uk.

Gracewell Healthcare loves to share positive experiences and feedback from our residents and their families. Read a sample of our favourite care home reviews and ratings here and contact us to leave a review of your own.


The home looks very clean. Staff are very nice, friendly caring people. Please keep it up. Rooms are big and comfortable. Food is excellent. We are pleased and happy with everything. Important to have caring carers. Staff to look after the resident. Home is a home, happiness for the resident is important.

How likely would you be to recommend Gracewell of Chingford? Extremely Likely

23 Nov 2018 by M L Friend of Resident/Service User

I have been very happy with the care and support given to dad in his stay at Gracewell of Ascot. Communication about his care is excellent and I'm always kept up to date. Staff give good person-centred care to dad.

Review relates to November 2018.

How likely would you be to recommend Gracewell of Ascot? Extremely Likely

22 Nov 2018 by Kim L Daughter of Resident/Service User

Staff always seem pleasant and friendly. Like the foyer with coffee etc. Feels more like a country hotel than an institution. Garden pleasant to walk around and sit in. Like individual garden areas outside the patio doors.

Review relates to November 2018.

How likely would you be to recommend Gracewell of Frome? Likely

20 Nov 2018 by J C Friend of Resident/Service User

Staff so efficient, kind and helpful. The care home is spotless it is more like a 5-star hotel.

Review relates to September 2018.

How likely would you be to recommend Gracewell of Newbury? Extremely Likely

20 Nov 2018 by F D Wife of Resident/Service User

After a previous break down from another provider, we were apprehensive to put our faith in another home. Feeling disheartened at the thought that we somehow had to settle with the standard that so many homes had that we viewed. Then we found Gracewell! This home is in a league of its own. Everything you ever dream of for your loved one is right here. Facilities have to be seen to be believed. Level of cleanliness is phenomenal. The food is cooked to an amazingly high standard by on-site chefs. The range of activities is amazing! And most importantly the standard of care is 5 star! What really stands out to me is the genuine love that the staff have for each of the residents. There is a continuous feeling of calm and happiness around the home. High staff morale is evident throughout. The whole management team make it their priority to make sure things are just right, for both the residents and families. Gracewell has certainly restored our faith and for that, we are forever grateful.

Review relates to November 2018.

How likely would you be to recommend Gracewell of Edgbaston? Extremely Likely

15 Nov 2018 by Jodie R Granddaughter of Resident/Service User