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Testimonials

Recommended on carehome.co.uk

These testimonials have been independently checked by Carehome.co.uk.

Gracewell Healthcare loves to share positive experiences and feedback from our residents and their families. Read a sample of our favourite care home reviews and ratings here and contact us to leave a review of your own.


My Mum stayed here for over 7 years and I can honestly say that the care that was shown to her throughout that time was of the very highest standard. I never had second thoughts about my choice of care home. I was always kept well informed of any issues, changes or concerns. The last few days showed the staff at their very best, and it was very humbling to see staff who had already done a long shift, want to sit with my Mum when they should be going home. I could not expect a higher level of care or a more dedicated team.

Review relates to October 2019.

How likely would you be to recommend Gracewell of Sway? Extremely Likely

19 Nov 2019 by M I Son of Resident/Service User

Mum came here in May after being in hospital for 2 months and the hospital said her life expectancy was 6 weeks. All Mum wanted was a downstairs room with a view. I looked at many homes and Gracewell has an exceptional design and layout. I walked into her room and I cried. It was beautiful. Like a boutique hotel and actually had a door onto her own patio overlooking the gorgeous gardens. With the staff's constant attention and care, good quality healthy food and doctors visits weekly, Mum actually got stronger. She got more mobile and active and spent the summer sitting outside and walking around. I've visited her nearly every day for our coffee and cake routine. I'm welcome any time of the day and night plus my dog. It's now November and the care is now end of life but still, everyone is kind and loving to Mum and treating her with dignity and making this final stage as bearable as it can be. I'm very grateful for everyone at Gracewell for giving me this extra time for memories with her.

Review relates to November 2019.

How likely would you be to recommend Gracewell of High Wycombe? Extremely Likely

15 Nov 2019 by K M Daughter of Resident/Service User

Mom passed away very peacefully this week at Gracewell. She was cared for with dignity and respect throughout her short stay. The Gracewell family made her transfer from hospital seamless and welcomed her and her family, with open arms. Mom was a resident on the ground (nursing) floor and every member of staff helped to make her stay the very best it could be. She loved her room which was elegant and beautiful. We had fun times with visiting entertainers and in house activities. During the summer months, staff would sit with residents in the beautiful garden and supply ice lollies which were always welcome. The atmosphere of Gracewell is one of laughter and fun, even when Mom was taken poorly and restricted to her bed, I was supported by staff through those last few days. They encouraged me to eat and drink, provided me with a mattress to sleep on and were always ready with a hug or a shoulder to cry on. Our time at Gracewell was very special and I will be forever grateful to everyone there.

Review relates to November 2019.

How likely would you be to recommend Gracewell of Sutton Coldfield? Extremely Likely

13 Nov 2019 by Nicky R Daughter of Resident/Service User

My father has been made very welcome from the start, despite him not being 100% settled from his admission in May. The gardens are well kept and very popular to him in good weather. Activities are varied and his "wish" to go back to the tank museum has been fulfilled recently. The visits by alpacas and ponies are one of his favourites.

Review relates to October 2019.

How likely would you be to recommend Gracewell of Weymouth? Extremely Likely

12 Nov 2019 by D P Son of Resident/Service User

Staff very attentive and accommodating. My mother's needs are met cheerfully and promptly. What more can you ask? The facilities are good, including a hair/beauty salon and daily activities. The dining room, food and service staff are all excellent.

Review relates to November 2019.

How likely would you be to recommend Gracewell of Fareham? Extremely Likely

12 Nov 2019 by G M Daughter of Resident/Service User