Why work in Concierge at Gracewell?


Our Concierge team are often the first, and most important, impression that a prospective resident will have of Gracewell. 

When anyone walks into a Gracewell home, the concierge team are there for them. Residents, families or suppliers, they are critical to the operation. As a department, Concierge exists in every home and shares and incorporates best practices to achieve the best possible service.

"I love our residents and getting to know them and their families. It's a real privilege to be part of this amazing home and I'm very proud to be able to go the extra mile to make sure our residents have everything they want."

Frances - Receptionist at Gracewell of Sutton


Our residents love the team and often become voluntary members, spending the day people-watching and helping the team to deliver the Gracewell welcome.

We offer excellent benefits, from pensions through to discounts at retailers and reward outstanding work through our 'Heart and Soul' awards. Our teams deliver exceptional care, so we care for them.

Gracewell is committed to helping our staff progress and grow, with regular training and supervision, development opportunities and study support. If you work with Gracewell, you'll be encouraged to follow your ambitions and expand your skills too.

Watch: Kim - Receptionist at Gracewell of Woking

Read our recruitment brochure

To find out more about your future at Gracewell, and hear from current staff and residents, please take a look at our interactive recruitment brochure. We've created this brochure to help you to understand our recruitment process and to find out about all the great reasons why Gracewell is a great place to work.

Female care assistant