Why work in Operations at Gracewell?

Gracewell - Support Office Female 2

Our Operations department enables our care teams to be as exceptional as they are. It is responsible for the smooth running of the organisation, from future resource requirements to ensuring business priorities consider the best possible data.

The department delivers effective processes and tools to ensure Gracewell is operating efficiently across every area.

"My role focuses on the day-to-day running of the care homes. I ensure residents are well looked after and that the correct processes and procedures are in place to enable team members to deliver the best possible care they can. I love the ever-changing challenges that come my way."

Nick - Senior Director of Operations and Sales


We offer excellent benefits, from pensions through to discounts at retailers and reward outstanding work through our 'Heart and Soul' awards. Our teams deliver exceptional care, so we care for them.

Gracewell is committed to helping our staff progress and grow, with regular training and supervision, development opportunities and study support. If you work with Gracewell, you'll be encouraged to follow your ambitions and expand your skills too.

Winners of CIPS Award for Excellence in Procurement

Christopher Dean, Director of Procurement at Gracewell Healthcare: “We are absolutely honoured to win this CIPS Award for Excellence in Procurement. Our quick thinking has helped minimise risk of transmission and maximise the safety of residents. It was also amazing that we could help our colleagues in the US as well as other care providers in the UK with procurement of essential PPE. We look forward to supporting all our care homes in transitioning smoothly out the other side of this and establishing a new normal. I am so proud of the team for all their hard work throughout this pandemic.”

Gracewell have been shortlisted for two awards at the CIPD People Management Awards 2021: Best resourcing initiative and People team of the year - private sector

Read our recruitment brochure

To find out more about your future at Gracewell, and hear from current staff and residents, please take a look at our interactive recruitment brochure. We've created this brochure to help you to understand our recruitment process and to find out about all the great reasons why Gracewell is a great place to work.

Female care assistant