Gracewell of Sutton Coldfield shortlisted for national 'Best Care Team' award

Gracewell  |  October 15, 2019
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The whole team at Gracewell of Sutton Coldfield has been nominated for 'Best Care Team' as part of the National Care Awards.

The National Care Awards is a yearly event that that celebrates the best people in the long-term care sector. There are 18 categories at the awards, focusing on recognising those who provide consistently outstanding care. Gracewell of Sutton Coldfield are finalists in the Best Care Team category which recognises ‘a staff team who have developed and maintained an outstanding standard of care and team ethos within any care setting’.
 
The team delivers an exceptional level of personalised care to ensure residents have the best quality of life possible. The home itself is fully equipped with a salon offering haircuts, manicures and pampering sessions so residents can always look and feel their best. The team have recently opened a ‘corner shop’ so residents can purchase an array of toiletries, confectionery, stationery, cards and gifts to maintain their independence. The team also organise individual activities bespoke to residents, including having a local diving school come and visit a resident who was an avid diver in his youth so he could share stories. They have also worked with an external charity, Project Semaphore, who work to get naval veterans online to support with social isolation, this led to three residents being presented with iPads.
 
They also work with a range of organisations to ensure all their residents can remain part of their local community. They have partnered with Age Concern Birmingham on an anti-loneliness campaign and supported Birmingham
LGBT’s Aging with Pride initiative. The team have also introduced a Wednesday club that involves inviting the community in twice a month for musical entertainment and a complimentary buffet-style lunch. There is a focus on inclusivity with the home’s head chef having recently won an award for ‘most innovative dish,’ after devising a vegan chocolate pureed dish to showcase his ability to creatively cater for those living with dysphagia.
 
The awards are organised by Caring Times magazine and the winners will be announced on Friday 29th November at the Hilton London Metropole.
 
Bradley Edwards, Director of Operations at Gracewell Healthcare, said:
 
“I am absolutely delighted that Gracewell of Sutton Coldfield is nominated for this national award – the team here work incredibly to hard to raise standards for
residents day after day.
 
“It is great to be recognised in this way as our team members are constantly looking into how they can deliver the most personalised care programme possible. We work closely with the community and every single team member goes above and beyond to ensure each resident lives exactly the way they want to.”