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Meet Our Team

It is the people who make our home a truly happy and caring one. We are proud to have a great team who delivers highly personalised care in the utmost professional way and with genuine kindness. We can't wait to show you the team that will be working at Gracewell of Ascot!

Raina Jordan - General Manager

Raina JordanI am delighted to be the General Manager for Gracewell of Ascot in supporting our residents in this beautiful home. I've been with the company for 11 years and am passionate about providing an exceptional level of care in beautiful surroundings. I've worked in a number of roles during my time with the company and truly understand the challenges facing seniors and families when considering care options so I and the team at Ascot are here to guide and give reassurance throughout the process of care home selection. I believe that our residents should have the best care, the best food and take part in activities that enhance their daily lives. I am so proud to be part of this family.

Patricia Murphy - Deputy Manager

Pat MurphyI am pleased to be part of the team at Gracewell of Ascot. I am a Registered Nurse my background is that I worked in the NHS in the acute sector for 15 years before moving to the care home sector in 2011. As the Deputy Manager of Gracewell of Ascot I am proud to be able to support the General Manager in leading a team of dedicated staff. It is my mission to ensure that all of our residents present and future are cared for to the highest standard to enhance their daily lives.

Ruby Clark - Home Admissions Advisor

Ruby ClarkI’m here to support you through the journey of discovering more about how care can be better than you ever thought it could be.  I play a large role in organising events that our local community, schools and businesses come along to and this strengthens our community spirit.

The most rewarding part of my role is when people move in and I meet the families. We see a huge improvement in their quality of life and a brighter personality comes to light through an enriching activities calendar and nurturing staff. I’m very proud to be a part of such a kind and caring team here at Gracewell of Ascot.

Caroline Whyman - Activities Co-ordinator

Caroline WhymanPrior to joining Gracewell of Ascot I spent a number of years organising parties, charity evenings and corporate hospitality for sponsors and guests around the globe in Formula One. More recently, I worked at Ascot Race Course where I ran the Royal Ascot Racing Club, the private Members Club. My love of creating interesting and fun activities in a warm and welcoming environment, fits perfectly with my role here at Gracewell of Ascot as the Activities Organiser. Life is for living, not existing whatever your age and that is firmly the ethos here at Gracewell. I am delighted to be able to play my part in helping to bring joy and laughter into our residents daily lives and offer them an interesting choice of events to do just that. 

Merryl Eagles - Head Housekeeper

Merryl EaglesI have worked for the company for 7 years as a Head Housekeeper, I enjoy all aspects of my role and take great pride in my work. I love making the residents home look the absolute best it can. I’m thrilled to be part of our new community and look forward to meeting everyone that makes Gracewell of Ascot their home.

Matt Dodds - Head Chef

Matt DoddsOn completion of my apprenticeship at Sunningdale Golf Club, I was lucky enough to cook for one of the royal family members on their golf day. From there I moved into the restaurant/Gastro pub trade first as a senior sous chef then as a head chef by the time I was 21. I really enjoy providing my fine dining knowledge with nutritionally balanced meals to our residents. I really enjoy motivating my team to provide the highest standard of service to our residents at Gracewell.

Nicola Lyon - Administrator

Nikki LyonI joined the team this year as Home Administrator and am responsible for the administrative and financial duties for the home. I ensure that you are greeted with a smile and looked after by the reception team here at Ascot. Prior to joining the Gracewell team I worked within the care environment as an administrator for 13 years.

*Any data and information submitted will not be shared outside of Sunrise Senior Living and Gracewell Healthcare, our senior living and luxury care home offerings.

Visiting our homes: latest information

Due to the latest national restrictions, we continue to monitor the situation on a daily basis, following public health advice. We’ve a detailed set of criteria to inform when an individual home can be reopened safely to limited visiting either by families or existing residents. The majority of our homes are open for new residents.

How we’re keeping our care homes safe

At Gracewell Healthcare, the health and happiness of our residents is of the utmost importance. It’s why over 95% of our care homes are rated as Good or Outstanding by the CQC. That’s why we’ve put in place a range of rigorous measures to help reduce the risk of COVID-19 infection within our homes, and to protect the physical and emotional wellbeing of our residents and the team around them.



Latest Information