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Testimonials

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"When you come to the gut wrenching realisation that you can no longer provide the specialised care that your loved one requires, the nursing facility selected needs to be a very special place that can offer the complete range of medical, psychological, and supportive care that matches the needs of the individual. At Gracewell of Fareham I was able to find that place. One very special part of this facility is the activities team, led by Zoe Kelly.

When very severe and terminal illness strikes, quality and value needs to be added to each and every day because there is no knowing whether that day will be the very last. The need to grab each opportunity to enjoy life has to be taken. Over two and a half years I watched the persistence and tenacity of Zoe who did not fail in her efforts in trying to find activities to enrich the daily lives of the residents around her.

She is a gentle and happy soul with a very unassuming manner who always has time for those around her. All her plans are carefully thought out in advance and are underpinned by evidence based practice. I have watched her invest significant time in the art of just listening at exactly the right moment, or encouraging someone to dance, play bingo, sing, and numerous other activities that are incredibly valuable for a happy and contented life. However, the really special thing about Zoe is that when she has finally achieved that longed for smile on the face of a resident, she just steps back and walks away.... content to leave the friends and family to enjoy that precious moment.   Priceless moments that capture the essence of living. I have many of these moments forever in my memory because Zoe Kelly and those of her team do a simply outstanding job."

- Samantha Morris


"Staff are very helpful - cleanly dressed - friendly. Always ready to join in."


Could not fault the care my mother received. The care and understanding she received was above and beyond what was expected. Thank you.

Review relates to February 2019.

How likely would you be to recommend Gracewell of Fareham? Extremely Likely

27 Dec 2019 by Donald L Son of Resident/Service User

Staff very attentive and accommodating. My mother's needs are met cheerfully and promptly. What more can you ask? The facilities are good, including a hair/beauty salon and daily activities. The dining room, food and service staff are all excellent.

Review relates to November 2019.

How likely would you be to recommend Gracewell of Fareham? Extremely Likely

12 Nov 2019 by G M Daughter of Resident/Service User

Dad has been a resident of Gracewell since its opening. Through lots of changes, one thing has always been consistent. The high level of compassionate, empathic, quality care from all staff. During dad's final two weeks, of end of life care, the staff on the top floor were amazing. Dad, myself and sister were cared for, above and beyond. Nothing was too much trouble, and we will never forget their kindness. Thank you so much.

Review relates to October 2019.

How likely would you be to recommend Gracewell of Fareham? Extremely Likely

05 Nov 2019 by C T Daughter of Resident/Service User

My father moved into Gracewell August 2018. The attention to detail, the care home itself, the kindness and professionalism of the staff exceeded all my fathers and my expectations, so much so that I have recently moved my aunt into the same home from a local care home. Personally, one thing that sets this care home apart from every other I have visited is the team, from the management, carers, receptionists, in fact, everybody involved in this home. The kindness, love and dignity is way beyond what I thought was possible. I would have no hesitation in recommending this care home to anyone who is looking for exceptional extraordinary value for money, care for their loved ones and relatives.

Review relates to August 2019.

How likely would you be to recommend Gracewell of Fareham? Extremely Likely

23 Sep 2019 by Mark S Son of Resident/Service User

Very pleased with the care my father received. The staff were very caring and attentive and the nursing staff very professional and diligent. Communication was excellent at all times. Lovely surroundings. Dad was happy and content during his stay. I would recommend Gracewell.

Review relates to July 2019.

How likely would you be to recommend Gracewell of Fareham? Likely

15 Aug 2019 by G E Daughter of Resident/Service User