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Meet Our Team

It is the people who make our home a truly happy and caring one. We are proud to have a great team who delivers highly personalised care in the utmost professional way and with genuine kindness. Here are just a few of the people you’ll find at Gracewell of Frome.

Jemma Griffiths, General Manager

Frome - Jemma GriffithsI have joined Gracewell having worked in the NHS and Private care sector for 16 years, supporting adults with mental health and learning disability diagnosis. I was a Regional Manager for the South West for the Priory Group, before joining a family run company as Head of Residential Care, overseeing all of their homes across the UK.

Phil Vale, Deputy Manager

Phil ValeI am a registered Nurse, with experience in a variety of settings. For the past six years, I have been working in Care Quality roles in the Care Home sector.

Debbie Goodsell, Home Admissions Adviser

Working for Gracewell of Frome is not just a job for me. Being able to help residents transition from home or hospital into a care home environment and into the next phase of their life is a huge responsibility and extremely rewarding. The care that we offer is complex and it is important to make the right choices for the right reasons, which is sometimes an emotional journey. I am extremely proud to work for the company in our amazing home which has a lively, homely feel. My role is to market and advertise the home with empathy and understanding of people’s needs and requirements. The team that I work with make this easy to achieve as we offer a wonderful product, fine dining, extensive entertainment, outings, activities and caring training professional staff. This is all achieved by respectful understanding of the individual resident’s needs. Nothing is too much trouble as it is always the little things that make the biggest impact.

Chris Dixon, Activities Co-ordinator

I have worked with Gracewell of Frome since 2014. I love my job as I get to know the residents personally and see them enjoy themselves which is hugely rewarding. We organise a variety of activities, entertainment and trips out which allow the residents to pick and choose what they wish to be involved in. This encourages person centred choices and enables residents to be involved in activities that truly interest them. Seeing the residents enjoy themselves is the best feeling and making this happen is what my job is all about.

Becki Macey, Activities Co-ordinator

I joined Gracewell of Frome in 2013 when the home first opened coming previously from a background in the care profession. I work closely with my colleague, Chris, to create a full and varied mix of events, outings and activities for our residents to enjoy. With such talented residents within our home it is wonderful to be able to showcase their many talents, including art classes, baking, quizzes, photography club and many more. The most enjoyable part of my role is to see the residents smile, laugh and get involved and take advantage of everything that is on offer to enhance their lives.

Tim Gould, Head Chef

Tim GouldTrained at Salisbury College of Technology, with Credits. I worked in the hotel and hospitality trade, since 1976, and have obtained two Silver medals, and one Bronze medal, at the International Culinary Competition. Since then I have owned my own Pubs and Restaurants, with great success, one of the Pubs being voted, in the top ten, by the Independent Newspaper. Another Pub, I ran was voted Wadworth Estates, Pub of the Year. I bring experience and knowledge to the Gracewell team.

Lisa Sugrue, Head Housekeeper

Lisa SugrueI have worked for Gracewell of Frome since it opened. As the Head Housekeeper, it is my responsibility to make sure the home meets my very high standards of cleanliness. I have a background in organising housekeeping/cleaning for 5 star hotels and was also a Carer, for 7 years.

Martin Lewis, Maintenance Manager

Martin LewisI am new to Gracewell of Frome, having joined the company in May 2020, I am enjoying keeping the residents and staff safe and providing maintenance to keep the home the best it can be. I have come from a background of painting and decorating and have many years experience in general maintenance.

Sequoia Jefferies, Receptionist

Frome - Sequoia Jefferies

I have been working at Gracewell for 3 years.  I feel very compassionate in making all our residents, their families and friends welcome into our lovely home and making them feel part of our family.

Eve Moseley, Administrator

Eve MoseleyI've been with Gracewell for 6 years, having graduated from the University of Plymouth in 2012 with an honours degree in Human Biosciences. I worked with local care providers in Frome before joining Gracewell as a Senior Carer. My role is now Administrator to Gracewell of Frome, and my job is to provide HR services to the company, together with payroll and resident billing.

*Any data and information submitted will not be shared outside of Sunrise Senior Living and Gracewell Healthcare, our senior living and luxury care home offerings.

Access to our homes: latest information

We continue to monitor the situation on a daily basis, following public health advice. We've a detailed set of criteria to inform when an individual home can be reopened safely to limited visiting either by families of existing residents or by potential new residents who may want to view one of our homes. The majority of our homes are open for admissions.

As part of our approach to reopening for visitors, we'll be operating in a very different way. To minimise the risk of infection we've produced a safety guide. We'll continue to follow public health advice to determine when visits will return to normal and will continue to do our best to support residents to keep in touch with loved ones.

Latest Information