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Testimonials

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"My Aunt is extremely happy at Gracewell of Maids Moreton, she loves the daily activities, especially the mini-bus trips out. I also like it when the school children come in to chat to them."

"It was a very difficult time for Mum last year, having to accept the need to leave her home and the support she received from you and so many of your staff during this period made such a difference to her keeping positive about her situation, her life and also her future. For this alone I am very, very grateful to you all. Personally, I have also always been made to feel very welcome and part of the Maids Moreton family. Mum has frequently told me that since living at Maids Moreton she has been happier than she has been for many years, of course she loved her house and garden in North London but she often felt very lonely there after my Dad died. Since living at Maids Moreton she has made many friends and is kept busy with all the fantastic activities that are arranged daily."

"Since my Mother has been residing at Maids Moreton and under your care, she has been treated so well with kindness, compassion and highly professional care. The home and facilities are excellent and she is happy and settled. You know how grateful we are to see her so stable and, as much as possible, thriving.

However there are some days and events that take the care you all provide a long way above and beyond what we have come to know, and even expect, and this last weekend was only the most recent time when you have all assisted her and us. My Mothers grandson was married this last weekend in a church about 80 miles from you, and it was so important to us that, if at all possible, my Mother made it to what may be her last family occasion.

From the moment we asked if you might be able to assist we have had nothing but help, understanding and consideration from all at Maids Moreton to ensure Mother made it to the wedding – everybody has been unstinting in their support for her and for us. During the preceding week she was helped, each day, to remember what was happening; nearer the day her nails were done, your excellent hairdresser even came in especially on the morning of the wedding, her carers helped her to dress in her new (and unfamiliar) clothes, Toni (on her day off) volunteered to drive to the wedding and you, personally and also on your day off, came to ensure Mother managed and coped and was safe throughout the day. It is impossible to say quite how much this has meant to us as a family and how, for the future, it has left us with some very, very special memories.


Our mother has been a resident at Gracewell since March 2019. She was transferred from Kent to be nearer to me to support her. All the staff are incredibly caring. Helping Mum settle in with lots of recent moves in her life. She has settled in well. Recently she has become less able but the staff recognise her needs having got to know her well. She is comfortable and safe, which is a great comfort to us as a family living across the UK. They also support the family - understanding how we are feeling and how they can support. A very happy place to live. Thank you.

Review relates to June 2019.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

29 Jun 2019 by Katherine K Daughter of Resident/Service User

So, so welcoming, what a super place to take retirement and a little help when needed as you grow into older age. Fantastic, friendly staff, well they are all stars in my eyes. Management where fabulous, my Mum loved all the staff too. I have only one place I would love to be when I am older, Gracewell 'Horray'!

Review relates to May 2019.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

10 Jun 2019 by S C Daughter of Resident/Service User

I cannot praise the manageress and her team enough for the care for my mum. She is happy and loves living there. The best thing she said to me on Sunday "I really enjoy my life here" I am so happy as since my dad died in 2013, she's been very depressed. I credit the manageress and her wonderful team of nurses and carers for that. As ever thank you very much indeed!

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

12 Apr 2019 by J H Daughter of Resident/Service User

My mother is very well cared for here. She is treated with understanding and respect. As well as excellent food and drink, she is consulted about what she would like with respect to comfort as well as food. When I am not visiting I'm pleased to know that Mum will be helped with x-words (Mum has very poor eyesight) which she loves. There is excellent medical follow up and investigation as when she had a recent, lingering, chest infection: now cleared up.

Review relates to February 2019.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

22 Mar 2019 by Steven T Son of Resident/Service User

My mother was a resident on the nursing floor of the home from September 2017 until she sadly passed away on the 9th February 2019. During that time I have nothing but praise for the care she received. I am sure her life was extended during that time. The professionalism and continuity of the staff on the floor, the quality of the foods received and just friendliness of the staff enhanced her life - thank you all very much.

Review relates to March 2019.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

21 Mar 2019 by N W Daughter of Resident/Service User