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Testimonials

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"My Aunt is extremely happy at Gracewell of Maids Moreton, she loves the daily activities, especially the mini-bus trips out. I also like it when the school children come in to chat to them."

"It was a very difficult time for Mum last year, having to accept the need to leave her home and the support she received from you and so many of your staff during this period made such a difference to her keeping positive about her situation, her life and also her future. For this alone I am very, very grateful to you all. Personally, I have also always been made to feel very welcome and part of the Maids Moreton family. Mum has frequently told me that since living at Maids Moreton she has been happier than she has been for many years, of course she loved her house and garden in North London but she often felt very lonely there after my Dad died. Since living at Maids Moreton she has made many friends and is kept busy with all the fantastic activities that are arranged daily."

"Since my Mother has been residing at Maids Moreton and under your care, she has been treated so well with kindness, compassion and highly professional care. The home and facilities are excellent and she is happy and settled. You know how grateful we are to see her so stable and, as much as possible, thriving.

However there are some days and events that take the care you all provide a long way above and beyond what we have come to know, and even expect, and this last weekend was only the most recent time when you have all assisted her and us. My Mothers grandson was married this last weekend in a church about 80 miles from you, and it was so important to us that, if at all possible, my Mother made it to what may be her last family occasion.

From the moment we asked if you might be able to assist we have had nothing but help, understanding and consideration from all at Maids Moreton to ensure Mother made it to the wedding – everybody has been unstinting in their support for her and for us. During the preceding week she was helped, each day, to remember what was happening; nearer the day her nails were done, your excellent hairdresser even came in especially on the morning of the wedding, her carers helped her to dress in her new (and unfamiliar) clothes, Toni (on her day off) volunteered to drive to the wedding and you, personally and also on your day off, came to ensure Mother managed and coped and was safe throughout the day. It is impossible to say quite how much this has meant to us as a family and how, for the future, it has left us with some very, very special memories.


My mother is very well cared for here. She is treated with understanding and respect. As well as excellent food and drink, she is consulted about what she would like with respect to comfort as well as food. When I am not visiting I'm pleased to know that Mum will be helped with x-words (Mum has very poor eyesight) which she loves. There is excellent medical follow up and investigation as when she had a recent, lingering, chest infection: now cleared up.

Review relates to February 2019.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

22 Mar 2019 by Steven T Son of Resident/Service User

My mother was a resident on the nursing floor of the home from September 2017 until she sadly passed away on the 9th February 2019. During that time I have nothing but praise for the care she received. I am sure her life was extended during that time. The professionalism and continuity of the staff on the floor, the quality of the foods received and just friendliness of the staff enhanced her life - thank you all very much.

Review relates to March 2019.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

21 Mar 2019 by N W Daughter of Resident/Service User

The setting itself is modern, always clean and welcoming. The staff are really friendly and go out of their way to make each day interesting and fun for the residents, with the "Daily Sparkle" newsletter and a great range of activities every day. The rooms are comfortable and my Grandma has a lovely view onto the gardens with a little patio outside her door and bird feeders. She enjoys being at Gracewell and is looked after very well.

Review relates to March 2019.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

13 Mar 2019 by Kathryn H Granddaughter of Resident/Service User

I am very happy and contented here, the staff are very considerate and generous. The menu is very varied and delightful. I have been here two years and have never had any problems.

Review relates to March 2019.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

12 Mar 2019 by Angela N Resident / Service User

My mother-in-law has been a resident for 18 months and throughout that time we have experienced nothing but kindness, compassion and good humour from all the staff at Gracewells Maids Moreton. Moving to a care home is never an easy decision, but Gracewells went to great lengths to ensure that my mother-in-law settled in, finding her a 'buddy' and trying to ensure that there were activities suited to her interests. They also extended their help to the rest of the family and helped us to understand more about the challenges of dementia. We know that my mother-in-law is well cared for and that we can raise any issues we may have with the care team at any time. Regular relatives' meetings are a really useful two-way exchange of information which enable the management to introduce forthcoming events and for relatives to provide feedback. Gracewells is a very welcoming place - it always looks immaculate, but it is really the lovely staff who make it the wonderful home that it is.

Review relates to March 2019.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

11 Mar 2019 by Judith M Daughter-in-law of Resident/Service User