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Testimonials

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"The personal care every morning is excellent. Your staff show me so much love and care – it is lovely to see all are happy to be working there. Thank you again.”


It was a heartbreaking decision to put our Dad into a nursing home but Gracewell have made the transition for my Dad so easy, as he really didn’t want to leave his home. All the team are friendly and approachable and he is treated with respect. All requests are answered efficiently. Families made to feel very welcome when visiting. Would highly recommend Gracewell.

Review relates to March 2019.

How likely would you be to recommend Gracewell of Salisbury? Extremely Likely

31 Mar 2019 by Sarah A Daughter of Resident/Service User

Mum and Dad both came to Gracewell at the same time suffering from dementia. We were worried about how they would settle into their new home, but they quickly adjusted. They are both enjoying the daily activities, good food and loving care from all the staff. The staff have gone out of their way to ensure that Mum and Dad have time together, even bringing them a hot chocolate to enjoy with the evening news after supper. The carers/nurses always speak to us and keep us updated on how Mum and Dad are and what they've been doing. Everything we have asked for has never been too much trouble and this provides Mum and Dad with the care and comfort we would wish for them. We are pleased to know that they are safe and well cared for.

Review relates to February 2019.

How likely would you be to recommend Gracewell of Salisbury? Extremely Likely

03 Mar 2019 by Claire B Daughter of Resident/Service User

From the moment my husband was admitted to Gracewell of Salisbury in October 2018, I felt enveloped in warmth, comfort and support. I cannot express how lovely and compassionate each and every member of staff is. Nothing is too much trouble and everyone does everything they can to help. I am extremely grateful to all the staff across the whole of Gracewell of Salisbury for that patience, kindness, support, compassion, wonderful humour and laughs that my husband and I love. I wouldn't want him anywhere else. Thank you, thank you, thank you.

Review relates to February 2019.

How likely would you be to recommend Gracewell of Salisbury? Extremely Likely

19 Feb 2019 by A D Wife of Resident/Service User

Dad was made to feel very welcome with respect for his privacy and individual needs dealt with in an understanding and compassionate way. The admission process was made easy and stress free for Dad who was obviously having to come to terms with this life-changing event. The staff have been polite, caring and seem happy to deal with the smallest of issues. We are very pleased with the service you provide. Thank you.

Review relates to November 2018.

How likely would you be to recommend Gracewell of Salisbury? Extremely Likely

13 Dec 2018 by Patricia M Daughter of Resident/Service User

Excellent in every way.

Review relates to July 2018.

How likely would you be to recommend Gracewell of Salisbury? Extremely Likely

30 Aug 2018 by B B Husband of Resident/Service User