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Meet Our Team

It is the people who make our home a truly happy and caring one. 
We have a wonderful happy team here at Gracewell of Sutton Coldfield, all of whom have undergone our own in-depth training programme. The whole team works to make sure that our residents' needs are constantly being identified and that truly personalised care is provided and delivered. 

Sarah Diamond, General Manager

SarahI'm Sarah, General Manager at Sutton Coldfield. I am a registered general nurse with 40 years' experience. I trained at the Queen Elizabeth hospital and within the NHS. I moved into nursing homes as a nurse manager and after 12 years in post, I became a regional manager for a further 8 years. I have 14 years' experience as a home manager and the last 3 years with Gracewell Healthcare. I am passionate about elderly care and dementia. I believe it's so important to have the right team in place to care for our residents as the right care approach is reflected in our residents and their families. The Gracewell living values are in all of our team; principles of kindness, integrity, trust, empathy and respect.
I am married, I have 3 children and 2 grandchildren. I love scuba diving, skiing and amateur dramatics.

Gill Dunn, Deputy Manager

Gill Hello, I am Gill, the deputy manager at Gracewell of Sutton Coldfield .I have been here since the beginning and I have thoroughly enjoyed  the journey.  I have many years’ experience within the care sector and qualified as a nurse over 30 years ago. I am passionate about nursing and dementia care and enjoy working with a team with the same goals and beliefs. It is so fulfilling and we get so much back from the people we care for. I enjoying watching our residents move in and becoming part of our family.

Sheila Evans, Home Administrator

I have worked as a care home administrator for well over 10 years. I head up the Administration and reception team for the home. Recruitment and selection is also part of my remit. Please feel free to ask if you require any assistance from myself or my team.
I love working in the care sector and it is very rewarding to see happy residents. We really are one big family.

Annette Stockham, Activities Co-ordinator

Sutton Coldfield - Annette Stockham

My name is Annette Stockham. I am originally from a small mining village by Sherwood Forrest in Nottinghamshire. I moved to Solihull 30 years ago, I still haven't managed to pick up the Brummie accent (yet)!.

12 years ago I became an Activity Manager and luckily found my vocation. One of the most rewarding parts of my career to date was being part of a team that won the Best Dementia Team in the whole of the UK. Supporting people to live with purpose is a great passion of mine and I find my work to be incredibly rewarding. I can reach anyone’s spirit with a intuitive based approach, kindness, empathy patience, music and laugher and a bit of banter for good measure.  I love being creative and creating an uplifting atmosphere is key for our residents and visitors.

My hobbies include Photography of which I have a diploma, although I am always learning. I have 2 gorgeous children David and Chealsea, and 3 grandchildren Lucas, Robin and Courtney they keep me very busy in my spare time.

Jeannette Brown, Head Housekeeper


I have worked within housekeeping for over 20 years with my last post at Aston Villa Football Club. Gracewell is the first care home I have worked in however I love the feel of our home, and our staff and most of all our residents make it a wonderful place to work. It is an honour to be looking after our residents and making sure they are comfortable in their own space as well as the other areas in the home.
My team have a great caring approach and will always have a chat with residents and help and support them as much as we can. We are all one big happy family here at Gracewell of Sutton Coldfield.

Martin Smith, Maintenance Manager

Sutton Coldfield - Martin Smith

I have worked for Gracewell since the beginning and have worked across many of our sites. I am now based at Gracewell of Sutton Coldfield. Keeping our residents safe is of the utmost importance to me and my department. I have enjoyed working with the new commissions for Gracewell. 

I have a great sense of purpose working within the Healthcare sector and is a pleasure to be able to work in such a lovely home with caring, friendly staff and wonderful inspiring residents. I love to make our residents laugh and enjoy banter with the team. I love sports, particularly Football and Rugby and have played Hockey competitively.

Jody Sedgwick, Home Admissions Advisor

Sutton Coldfield - Jody Sedgwick

I have worked within the Healthcare sector for fifteen years and I have worked for Gracewell Healthcare for three years. I have been on a journey since joining the company and have worked across many of our sites. I jumped at the opportunity of working at Gracewell of Sutton Coldfield as this is a team I know and I have a sense of belonging here. It is a wonderful home to work within, we have an incredible uplifting energy here. Supporting families during a difficult time in their lives and overcoming some of the obstacles presented to them is a part to my role I thoroughly enjoy. I am passionate about brand standards and our residents truly feel the benefits of residing in an immaculate, happy environment.

I inherited a love for Frank Sinatra and The Rat Pack from my Father and you can be sure to hear them playing in our Bistro area; luckily our residents and families love them too.

Phil Jay, Head Chef

Sutton Coldfield - Phil Jay

I have worked as a Chef for 18 years and I have loved every minute of my career. I started working as a kitchen assistant at the age of 16 and worked my way up through the ranks.  I was promoted to Commis Chef, Grill Chef, Sous Chef and then finally Head Chef all within the same kitchen; the training and experience I gained has been invaluable to me & fine dining has become a love of mine.  I joined Gracewell Healthcare in  2015 as Head Chef and I have thoroughly enjoyed working for such a vibrant innovative company.  Aspects to my role I enjoy are creative cooking for those with dysphasia and special diets. I am passionate about nutrition and healthy lifestyle but equally revel in baking cakes and desserts particularly for a Birthday!. 

I am a tattoo enthusiast, you wont be able to miss me if you visit. Welcome to Gracewell of Sutton Coldfield. (Photo taken during a fundraising awareness day!)

Susan, Resident Ambassador

SusanI am privileged to be Gracewell of Sutton Coldfield's Resident Ambassador. I am one of the Homes founding members and I have been here since the doors opened in January 2017. I welcome speaking with prospective new residents and their family members about life here, I realise how huge the decision is and wish I myself had someone to speak with when I was exploring options. The team at Gracewell of Sutton Coldfield are truly wonderful; I have gotten to know every one really very well and vice versa. The team respect my wishes and values and they encourage my independence; they also give me the freedom I need when it comes to decision making, this is incredibly important to me and I am so very happy with this chapter of my life.                                                                                                                                                                                                                                                                                                                                           I have also written a blog about my journey thus far and would welcome you to read it here. Please do not hesitate to make contact with me.
*Any data and information submitted will not be shared outside of Sunrise Senior Living and Gracewell Healthcare, our senior living and luxury care home offerings.

Access to our homes: latest information

We continue to monitor the situation on a daily basis, following public health advice. We've a detailed set of criteria to inform when an individual home can be reopened safely to limited visiting either by families of existing residents or by potential new residents who may want to view one of our homes. The majority of our homes are open for admissions.

As part of our approach to reopening for visitors, we'll be operating in a very different way. To minimise the risk of infection we've produced a safety guide. We'll continue to follow public health advice to determine when visits will return to normal and will continue to do our best to support residents to keep in touch with loved ones.

Latest Information