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Testimonials

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" Both my wife and I cannot find sufficient words to express our feelings about this lovely home. After two years having nothing but praise for the staff and management whom have always found time to help us to engage in happy and helpful dialogue, no matter how busy they are. The conditions in the home are superb. The food is excellent and love and goodwill are always present. In all, we doubt if one could find a lovelier place in which to live. Mark & Edna G, Residents

"Having looked at various places I settled at Sway because of the independent cottages, superb grounds and ample parking. The main facilities which I use are excellent and the staff helpful and efficient. All in all I couldn’t have chosen better and have enjoyed my three years here.”Resident


This is the third time my parents have stayed at Gracewell, and hopefully, this is now their forever home. On each occasion, the manager has gone above and beyond to accommodate my parents. All the staff are very professional, friendly and smiley. The facilities are amazing and I love the fact that rather than all gathering in one room there are various areas/rooms where residents and visitors can relax. An exceptional facility.

Review relates to May 2019.

How likely would you be to recommend Gracewell of Sway? Extremely Likely

07 Jun 2019 by L P Daughter of Resident/Service User

My 90-year-old father moved in to Gracewell of Sway in February after suffering a stroke. He has settled in very quickly which, by and large, is due to the warmth of the staff and the general welcoming atmosphere of the home. He is delighted with his room which looks out on to a courtyard. My sister and I have been able to make it a home from home and the staff have, again, facilitated this and been very helpful. The choice of food is amazing and dad is very happy to visit the bar now and then! All in all, the staff of Gracewell of Sway have made his move in to care the best it could possibly be.

Review relates to March 2019.

How likely would you be to recommend Gracewell of Sway? Extremely Likely

28 Apr 2019 by Hollie P Daughter of Resident/Service User

I went to look around Gracewell as my Dad was no longer able to live alone. I was very apprehensive about putting Dad into care, but after being shown around and chatting with staff I am so happy to have him there. Dad is so well looked after, he is safe, comfortable and above all, happy. Staff are always friendly and happy to help. The atmosphere is warm and welcoming. Dad has lived in Sway for over 30 years and being able to bring Dad to Gracewell where he can still participate in village life and see his friends has brought his family much needed peace of mind. The home itself and surrounding grounds are kept beautifully enabling me to spend and enjoy quality time with my Dad.

Review relates to March 2019.

How likely would you be to recommend Gracewell of Sway? Extremely Likely

12 Apr 2019 by Anne M Daughter of Resident/Service User

I have been here for a few years now (7) and still like it very much. Staff are super with entertainment and stuff. Food is acceptable. (Had better, had worse.) I would not like to be anywhere else and I thoroughly enjoy the bar.

Review relates to February 2019.

How likely would you be to recommend Gracewell of Sway? Extremely Likely

21 Feb 2019 by William H Resident / Service User

We knew Gracewell of Sway was the right place for Mum. Sway is in a beautiful setting and the building and furnishing are more like a country hotel than a care home. All the staff are friendly, ever so helpful, encouraging and patient. There are all sorts of activities for residents to get involved in and it's lovely to see Mum looking so well when we visit and chat about what she's been up to.

Review relates to September 2018.

How likely would you be to recommend Gracewell of Sway? Extremely Likely

29 Oct 2018 by Julie C Daughter of Resident/Service User