Covid-19: Keeping our homes happy and healthy
At Gracewell our focus has always been the health, happiness and fulfilment of our residents. It’s why over 95% of our care homes are rated as good or outstanding by the CQC. And in this current climate we don’t believe that should change. That’s why we’ve put in place a range of rigorous measures to help reduce the risk of COVID-19 infection within our homes, so that we can get on with the important job of protecting the independence and emotional wellbeing of those in our care.
“Sunrise has worked impressively with family members to understand the issues that lockdown has brought and has worked with us to develop a meaningful protocol that will help. I am looking forward to being able to spend more time with Mum, engaging in small activities which will make the world of difference to her.”
A family member’s testimonial on the enhanced visitor protocol.
Supporting new residents
Many of our homes are now accepting new residents, whether for respite care or on more permanent residential, nursing or dementia care agreements. While this is ultimately positive, with families who require support to look after a loved one now able to access the care they need, it can be an anxious time too.
In order to make the transition as smooth and risk-free as possible, we’ve established a framework to provide personalised support to both the resident and their family members. It uses established methods to protect existing and new residents from COVID-19, while making sure all parties are able to get the information and reassurance required, and facilitates family support where people may be distressed during the very early days, safely.
To reduce the distress of the transition we may be able to make Enhanced Visiting a possibility so that new residents see more familiar faces who can help them feel at home.
Take a tour of our homes
With the introduction of rapid testing at our care homes, you can now visit and take a tour of our care homes prior to moving in with us. To find out more and to book a tour please contact us on 0800 0318 042.
A message from our CEO
“I’m immensely proud of all of our team members, residents and family members for their dedication, endurance and understanding during the Covid-19 pandemic. While this has been a testing time for all, the countless instances of heroism that have been displayed across our organisation have allowed us to manage this pandemic effectively. As we look forward, Sunrise Senior Living UK has put in place strong measures to continue adapting to this challenge, always prioritising the safety and wellbeing of our residents and team members.”
Natalie-Jane Macdonald, CEO of Sunrise Senior Living UK and Gracewell Healthcare
To see our latest Covid-19 updates, please contact your local Gracewell for more information.