Can residents choose between male and female carers?

What should I do if I want to complain?

We take all complaints very seriously and will do our best to resolve your concerns as quickly as possible. In the first instance you should contact the General Manager of the home. However, if you don’t feel comfortable speaking with them or you or not satisfied with their response, please contact the Support Office directly by writing to:

Sunrise Senior Living Limited,

Sunrise House,

Post Office Lane,

Beaconsfield,

Buckinghamshire,

HP9 1FN

Your complaint will be reviewed and/or investigated by a member of management. If you would like more information on how we handle complaints, you can find this on our website and in the reception of all our homes. To view our complaint policy, click here.

X
We use cookies to give you the best possible experience of our website. Some of the cookies we use identify your browsing habits and enable us to show you other content and products relevant to your interests. If you continue, we'll assume you're happy for your web browser to receive all cookies from our website. See our privacy policy  for more information on cookies and how to manage them.